Service Management
Use our versatile and scalable real-time alert management system, which can bring you complete reassurance and peace of mind. Never miss a critical alert, resolve events fast, improve customer satisfaction and protect your revenue.
IT asset management / Classify your alerts
Protect and streamline your IT infrastructure with automated patching, asset intelligence, remote troubleshooting, data security, attack surface management, ransomware protection, and more from a single console.
You are free to define the thresholds that define your own alerts. Classify your alerts (critical/major etc.) using your own set of criteria (impact/quantity/quality/time/source etc.) which will be the best fit for your system.
Customize your alerts
A low-code platform can help speed up development time, reduce costs, and increase collaboration between IT and non-IT stakeholders.
Track Activities
Track activities to diagnose issues of your Apps, IT Ops and manufacturing systems. Get alerts or notifications to your mobile.
Log and analyze data to follow up & resolve issues.
Use multiple alerting channels
Route the alert to the right person or team in real time using multiple paths. You can communicate the alert via Email, SMS, Slack notification, mobile push notification and even through a mobile ring.
If the issue is critical, our system can assist you in removing the “silent mode” of the receiver's mobile phone or increasing the volume of the ringing tone. This will improve your response time to handle critical events and minimize downtime or damage.
You can also use our system to alert your entire organization at once, using the above channels.
Create service tickets on a preferred platform to allocate work
Pre-assign the activities or tasks related to alerts to responsible individuals or teams. When an alert occurs, related service ticket will automatically trigger and notify the individuals or teams who are responsible at once. This will facilitate the right person/s to respond immediately to the alert.
Service tickets can be also created in Rapidomize Task or other preferred platforms like JIRA, Zendesk, Freshdesk, etc.
Smart energy
Rapidomize manages and monitors the IT assets in a network. With the help of Rapidomize IT asset management solutions, an asset can be tracked for its entire duration in the organization.
Track activities
Notify to your mobile (SMS, Push, Ring, Call), Slack, Email etc.
Stay alert 24/7 during server outages or issues, optimize costs, improve troubleshooting, and simplify the process of identifying and
correlating relevant data points to reach root cause analysis faster.
App Development
Modernize, customize, automate, and integrate enterprise-grade apps.
Process Automation
Automate simple to complex processes in minutes with a no-code builder.
Case Management
Handle ticketing and support requests on quick and powerful boards.
Digital Transformation
Achieve agility and better adaptability to run hassle-free business operations .
Citizen Development
Empower business users to access the tools once used exclusively by developers.
Map APIs
API mapper from simple API to advance complex integrations.